PRIVACY POLICY

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Location (Country/City)

  • Payment details (M-Pesa transaction IDs or Flutterwave receipts)

b. Course Usage Data

  • Courses accessed or purchased

  • Progress and completion status

  • Quiz or assignment responses

  • Support requests and communication

c. Device & Log Data

  • Browser type, IP address

  • Date/time of access

  • Pages visited

  • Referral source

2. How We Use Your Information

We use your data for the following purposes:

  • To process payments and enrollments

  • To communicate course updates and reminders

  • To provide customer support

  • To improve course content and user experience

  • To comply with legal obligations

3. Payment Information

For M-Pesa or third-party payments:

  • Payments are processed externally via secure gateways like M-Pesa, Flutterwave, or PayPal.

  • We do not store debit/credit card numbers or M-Pesa PINs.

  • We retain M-Pesa confirmation codes for tracking enrollment and refunds.

4. Sharing Your Information

We do not sell or rent your information.

We may share limited data with:

  • Thinkific (to deliver your course experience)

  • Payment processors (to complete transactions)

  • Legal authorities (if required by law)

5. Data Storage and Security

  • All data is stored securely via Thinkific and/or Google Workspace tools

  • Access is restricted to authorized team members only

  • We use encryption and secure protocols to protect sensitive data

6. Your Rights

You have the right to:

  • Access or update your personal data

  • Request deletion of your data (unless required for compliance)

  • Opt out of promotional emails anytime

To make a request, email us at [Insert your email address]

7. Contact Us

If you have any questions or concerns, please reach out:

LYNKRZ Team
Email: [email protected]
Location: Nairobi, Kenya

8. Policy Updates

We may update this policy occasionally. Changes will be posted on this page with an updated "Effective Date